Modul "Integration E-Chat with Odoo"
The integration of E-Chat with Odoo consolidates all client messages from Viber, Telegram, and WhatsApp into a single interface. The system automatically creates leads upon the first contact, stores the entire communication history, and supports incoming/outgoing messages as well as file handling. With quick setup and automatic distribution of inquiries among operators, businesses gain a centralized, convenient, and efficient customer interaction channel.
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What is Integration E-Chat with Odoo?
E-Chat is a tool that enables the integration of Viber, Telegram, and WhatsApp messengers into your CRM or ERP system.
Boost Customer Engagement: Communicate with clients directly within your CRM/ERP.
Initiate Conversations First: Ability to send messages to clients proactively.
Discounts: Get additional discounts when connecting 3 or more numbers.
Easy Integration: Seamless connection via API.
What do you get with Odoo integration?
✅ Full Synchronization: All your chats from Viber, Telegram, and WhatsApp are now in Odoo
✅ Automation: Message distribution among operators (based on the last agent or evenly).
✅ CRM Integration: Messages automatically feed into CRM Leads or Discuss.
✅ Attachment Support: Send and receive files hassle-free.
✅ Quick Setup: Simple adapters for each channel.
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