Project Overview
The client operates in the HVAC equipment market, where speed of response and accuracy in order processing directly impact revenue.
As the business grew, manual workflows became a bottleneck.
Business Challenges
❌ fragmented communication tools
❌ manual lead and order tracking
❌ lack of centralized CRM
❌ disconnected sales and inventory
❌ slow response time
Result: inefficiency, errors, and missed opportunities.
Solution
Netframe implemented a unified Odoo ERP system connecting:
CRM
Sales
Inventory
Purchasing
Communication channels
End-to-end process: from first contact to delivery
What Was Implemented
CRM & Sales Pipeline
- centralized customer database
- automatic lead creation
- structured sales pipeline
Omnichannel Communication
- Ringostat (calls → leads)
- HelpCrunch (Telegram, Facebook)
- TurboSMS (SMS/Viber notifications)
Sales
- quotation templates
- fast invoicing
- deal tracking
Inventory
- stock reservation
- real-time availability
- integration with sales
Purchase
- supplier orders
- stock replenishment
Results
faster lead-to-invoice cycle
reduced manual work
full visibility of leads and orders
automated customer notifications
complete interaction history
Odoo enabled a fully connected sales process, improving speed, visibility, and customer experience while reducing operational workload.
Want to automate your sales and stop losing leads?
Let’s talk